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  1. Fanatical Labs Help Center
  2. Fanatically Zen

Fanatically Zen

Zendesk integration with SugarCRM or SuiteCRM

About Fanatically Zen

  • What is Fanatically Zen?
  • Difference Between Fanatically Zen Plans
  • Integrate Multiple Zendesk Instances
  • What's Visible in the Zendesk App?
  • Where to See Data in Zendesk and CRM
  • Fanatically Zen Release Notes

Getting Started

  • Install Fanatically Zen
  • Install from the Zendesk Marketplace
  • New to Fanatically Zen? New User Guide
  • Update Fanatically Zen to Latest Version
  • Configure Fanatically Zen for Zendesk Chat
  • Sync CRM Contacts to Zendesk Users
See all 7 articles

Using Fanatically Zen

  • View Zendesk Tickets in CRM
  • Add Fanatically Zen Dashlet Within SugarCRM
  • Customize the Zendesk App
  • Turn Off Contact Syncing From CRM to Zendesk
  • Queue a CRM to Zendesk Re-sync
  • Disable SugarCRM Zendesk App
See all 9 articles

Troubleshooting

  • Use Fanatically Zen With a Firewall or VPN
  • Fanatically Zen Installation Issues
  • Fanatically Zen Dashlet Can't Be Added
  • CRM Data Not Displayed in Zendesk App
  • Zendesk App Doesn't Appear

Best Practices

  • Robust Customer Information Key to Positive Customer Experiences
  • How Does Fanatically Zen Use Webhooks?
  • 5 Popular Fanatically Zen Features
  • End of Year Checklist for Superior Support Teams
  • Strategies for Using Zendesk to CRM Syncing
  • Customize Zendesk App Title
See all 7 articles
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