Fanatically Zen is an integration that shares information between Zendesk and the SugarCRM or SuiteCRM. The integration gives your employees the best views of Zendesk and Sugar without constantly having to flip between both systems searching for information that is hard to find.
From within Zendesk, agents can view CRM Contact, Lead, Account and Opportunity data using contextual views without any extra effort from your employees. From with your CRM, it will also allow you to view your Zendesk Tickets and all public and private Ticket Comments. The integrations supports all Sugar custom modules and fields, as well as Zendesk custom fields.
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